Run reports, interpret data, analyze results
Identify, analyze, and interpret trends or patterns. Dig deep into numbers around usage and user flows; provide recommendations on how to improve them.
Develop deep understanding of how our service works so that you can provide insights and recommendations for improvement; Lead improvements when it doesn’t require development time, measure the success of the improvement.
Opportunity to provide thought leadership on our Operations function, as it grows and evolves to support our business. This position is a great opportunity for career growth.
Be a problem solver: Become the authority on product activation and retention, zeroing in on how we can reduce initial friction and eventual churn with our customers.